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+44 (0)1252 643 582

FAQ

IF I FIND A TOY MODEL I WANT TO BUY, HOW DO I KNOW IF IT'S IN STOCK?

Only our current stock is displayed on the website and once bought is automatically removed from sale. 

I HAVE PLACED AN ORDER AND CERTAIN ITEMS ARE STILL SHOWING THAT THEY ARE AVAILIABLE, WHY IS THAT?

On certain products we have more than one avialiable.

DO YOUR PRICES INCLUDE POST AND PACKING?

Due to the worldwide market, value, varying physical size and weight to our products and potential multiple purchases all orders do not include shipping costs. Upon checkout shipping costs will be displayed. We do assure you our rates are competitive and are purely there to cover actual shipping and packing costs.

WHAT PAYMENT METHODS CAN I USE?

The site is e-commerce so you can check out securley with Visa,Mastercard or Paypal. Orders & payments can also be placed via telephone 01252 643582 or via email; graham@rockertron.com

UK customers can also pay by cheque or Postal Order made payable to Rockertron Toys Ltd.

I HAVE RESERVATIONS ABOUT USING MY CREDIT CARD ON-LINE

The site is fully secure [padlock icon in your browser] and we do not store credit card data.